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In this age of sheltering from home, courier services have become more essential than ever. From takeaway food and other basic goods, to personal effects that have become part of people’s lives, these frontline services have been touted as one of the heroes of this global pandemic.
Below, you’ll find a listing of the best courier and shipping services in the Philippines.
What is a Courier Service?
This type of business allows its clients to send a parcel from one location to another. It is typically distinguished from ordinary mail services due to features such as speed of delivery, security, tracking, and the ability to be booked and paid for online.
Courier services operate on all scales – from local deliveries and smaller parcels, to those offering national and international services for larger parcels.
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Types of Courier and Shipping Services in the Philippines
There are five basic types of courier and shipping services in the Philippines that customers can choose from depending on their budget and needs.
Standard – This service involves collecting, sorting, and transferring parcels from, say, warehouses, to the closest depot to the delivery location. The parcels are then loaded onto a vehicle and delivered to their respective destinations. This service usually takes a few days but is generally the most affordable of all courier services.
Overnight – This type performs the same service as the above, but is more expensive due to its guarantee of having parcels delivered the following day.
Same-Day – As the name implies, this service promises same-day delivery and is, as such, the most expensive of all courier services.
International – This, as you might have guessed, is for transfer of goods overseas. Here, the price depends on the size of the package and the desired speed of delivery.
Pallet – This service is used for delivering goods placed in pallets (or boxes). This service usually follows strict delivery schedules (depending on delivery destination) and offers relatively affordable rates.
Who needs Courier and Shipping Services?
These days, these services have been particularly useful for people and businesses engaged in online selling, which require shipping solutions for multiple parcels.
Larger ecommerce businesses usually have arrangements with a courier service where they can get bulk discounts.
Additionally, everyday people who need things transported from one place to another also avail of these services.
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Best Delivery, Courier and Shipping Services in the Philippines
With online retail demand projected to climb 25% in 2021, Transportify is positioning itself as one of the best couriers in the country.
Its suite of services include online delivery, payment facilities, and reverse logistics – where customers can return goods for replacement absent the usual friction points you typically need to go through.
Similar to other online services on this list, customers can input the pick-up and drop-off points via the mobile app, and select the vehicle required from its fleet of economy vehicles, including closed vans and wing van trucks. Additionally, you can schedule deliveries up to two weeks in advance and even select up to 15 drop-off points in one transaction.
Entry level deliveries start at P190 for Metro Manila deliveries and up to P8,000 for 10-wheeler wing vans.
Emerging as the middle-class logistics solution of choice, Grab Express insures all accepted parcels (up to P10,000 as of July 2019), while also making their riders undergo intensive training to ensure that your parcels are delivered safely.
All you need to do is download the Grab app, book a rider, and track your parcel in real time. Due to its speed and priority of delivery, the service is more expensive than its counterparts. However, services are currently limited to Metro Manila and some of its outskirts.
Another of the online express delivery ilk is Lalamove, which can transport goods ranging from documents and personal items to bulky furniture and even commercial goods. But unlike Grab Express, which is limited to motorcycles, Lalamove also includes van deliveries in its list of services.
You also have full records of your deliveries, which are easily shareable with your customers.
A new player in express courier delivery, Mr. Speedy’s website proudly displays, “The Standard of Same-Day Delivery”. They also offer Pabili Services and a cash-on-delivery option.
Pricing is straightforward which starts at a base rate of Php60 and additional 6 pesos for every kilometer afterwards.
Users have the option of having their items delivered via motorbike or car.
Here’s how to use Mr. Speedy:
- Download and install the Mr. Speedy app (available in iOs and Android app stores). You can also visit the Mr. Speedy website and click the “Book Now” button.
- Indicate the addresses for pick-up and drop-off
- Provide required info like contact number, pick-up and delivery time.
- Click the “Place Order” button.
The premier motorcycle ride-hailing platform also offers delivery services but it’s limited to food deliveries and for certain restaurants only at the time of this writing.
To order, contact the restaurant (list of partners available in the Angkas website) and provide your contact details.
The restaurant will prepare the food and have it delivered by an Angkas rider to you. You can pay using cashless/mobile wallet options or Cash on Delivery.
|Distance in Kilometers||Delivery Fee (Php)|
For the past seven years, Fastrack has served as a cost-efficient logistics solution for personal and business needs. It’s pretty simple to avail of their services as well. Simply register here, schedule a pick-up, and wait for your delivery to arrive.
Fastrack offers three basic pouch sizes with corresponding rates (for Metro Manila & Rizal).
- Yellow Pouch (6” x 12”) – P60.00
- Blue Pouch (9” x 14”) – P75.00
- White Pouch (12” x 18”) – P90.00 (up to 3kg – +P20.00 per additional kilo).
- Own Packaging – P100.00 (up to 3kg – +P30.00 per additional kilo).
Ideal for small and medium enterprises (SMEs), Entrego is a digital logistics platform catering to businesses within Metro Manila and Cavite. You just need to schedule a pick-up and your package will be picked up the following day.
|Destination||Small Pouch (5’’ x 12’’)||Large Pouch (11.25’’ x 17.25’’)|
|NCR (up to 3 days)||P90.00||P90.00|
|Luzon (up to 5 days)||P160.00||P180.00|
|Visayas (up to 7 days)||P160.00||P180.00|
|Mindanao (up to 7 days)||P160.00||P180.00|
Additionally, they also offer long-term partnerships with personalized logistics solutions, enabling businesses to optimize operations.
Cross-border Shipping and Warehousing
Payo is a logistics partner suited for all types of e-commerce businesses in the Philippines. Whether you need warehousing, fulfillment, or last mile management, its multiple solutions will enable you to serve more customers and take advantage of cheaper deliveries.
Keeping track of your inventory and making sure it’s safe may sound simple, but it’s a time-consuming and challenging process.
With Payo, you can ease your stress when it comes to order fulfillment. Payo ensures product security by storing your inventory in its warehouse.
This logistics partner also offers quality control to ensure your customers receive your products in pristine condition. Lastly, Payo handles the difficult task of order fulfillment on your behalf.
Last Mile Management
All e-commerce business owners know that the “last mile” of delivery is one of the most important parts of order fulfillment.
It refers to the moment when your package leaves the warehouse until it gets to the doorstep of customers. Because of how vital this process is, it requires constant coordination between the merchant and courier.
Payo uses an algorithm that analyzes which courier to use to best suit your business’ unique needs. It also coordinates with couriers on your behalf to make the delivery process more seamless.
Finally, Payo is involved in every step of the delivery process to ensure you don’t run into any issues.
Putting your products in a proper warehouse is a non-negotiable for every budding business. This will enable your company to run more efficiently. Unfortunately, setting up your warehouse from scratch is expensive.
Thanks to Payo’s warehousing service, you can have peace of mind that all your inventory will be stored in a safe facility so even if you’re outside the country, your business can continue running.
If you’re looking for courier services catering to transactions made in other Asian countries, Ninja Van would be a wise choice On ecommerce platform Shopee, it’s one of the most reliable ones available if you’re a seller.
For Shopee buyers, it offers free shipping for orders worth at least P250, while also accommodating cash on delivery.
One of the pioneer shipping and express delivery services lets you send items locally and overseas.
Their COD/COP (Cash on Delivery/Cash On Payment) service addresses the need for a more secure delivery service between two parties by acting as an escrow.
With it, you can pay in cash as a buyer which is handy if you’re not comfortable paying via credit card or mobile wallets.
They also offer a pick-up option for a more convenient way of sending items locally and internationally.
This company has been around since 1960 and boasts over 430 branches nationwide.
They offer regular cargo delivery (box, document, parcel, etc.,) along with Super Express (same day delivery), Freight Forwarder, Lipat Bahay, and JRS Pera.
Today, JRS Express remains one of the largest and well-known courier and logistics companies in the Philippines.
This brand specializes in cross-border digital logistics and payment processing from the US to the Philippines.
What this means is that you can shop from any US or UK-based online store and have the items delivered directly to your doorstep. Additionally, they also have GoGo Xpress – an online delivery and payment platform designed for social sellers and buyers.
Should you choose to avail of the company’s services, they also offer 30-day free storage, item consolidation (meaning single shipment of multiple items from different ecommerce sites), and 24/7 chat support, among others.
JRMT Universal Express
This Mindanao-based company specializes in providing freight and logistics solutions. They claim to offer industry-specific solutions, boasting the ability to deliver any size, any weight, anywhere.
Other services include:
- Forwarding agent
- Logistics services
- Cargo handling
- Customs brokerage
You can find their complete list of solutions here. For additional info, you can send your queries here.
Another freight forwarding company based in the Southern Philippines, this logistics solution provider offers everything from land (including motorcycle delivery and car carriers), sea, air, warehousing, and ecommerce services.
You can find their contact info here.
Dole Ocean Cargo
From the world’s largest producer of bananas and pineapples, Dole Ocean Cargo Express maintains the largest dedicated refrigerated fleet in the world. It caters to commercial customers utilizing their expertise in marine transportation of perishable products between the US, Latin America, and Europe.
Interested parties can contact them here.
This company offers a wide-range of logistics solutions from express deliveries and transporting commercial goods, to warehousing and other industry-specific services.
You can find a list of their business solutions here.
Philippine Span Asia Carrier Corp.
One of the largest shipping companies in the country in terms of fleet count and gross tonnage, PSAC offers services that include:
- Port-to-port containerized cargo – where you use your own truck for delivery and pick-up from PSAC’s container yards).
- Door-to-door containerized cargo – End-to-end pick-up and delivery to and from your desired location.
- Forwarding – Delivery of packages to and from key cities in the country.
You can find their complete list of services and contact information here.
Courier Services FAQs
Still got questions about courier services in the Philippines? We’ll answer them below.
How do I choose the right courier service for my needs?
As a business owner, choosing the right courier service is crucial to ensure the safe and timely delivery of your products to your customers. Here are some things to keep in mind when choosing the right courier.
First, consider your delivery volume. If you have a high volume of deliveries, you may want to consider a courier service that offers bulk discounts.
Next, check the coverage area and make sure the courier service covers the cities and provinces where you have customers. It’s also crucial to assess the delivery fees and compare them to other courier services to make sure you’re getting a competitive price.
Last, look up the courier’s reputation and reviews from other e-commerce business owners to ensure reliable service.
What is the average delivery time for a courier service in the Philippines?
As a business owner, you want to make sure your customers receive their orders within a reasonable amount of time.
The average delivery time for courier services in the Philippines varies depending on the destination of the package.
Most couriers offer a delivery time frame of 1-3 business days within Metro Manila and 4-7 business days for provincial areas.
Can I track my package while it’s in transit?
Yes, most courier services in the Philippines offer package tracking so you can monitor the progress of your deliveries whenever you want.
For instance, Payo has a convenient parcel tracking feature that allows you to track packages in real-time. This feature ensures that you can keep your customers informed.
What types of items can be shipped using a courier service?
Courier services in the Philippines can ship most items, including documents and small parcels, as well as large packages.
However, there are certain items that are prohibited by law or by courier service companies due to safety and security reasons.
These items can include hazardous materials, weapons, explosives, illegal substances, and perishable goods.
Before shipping any items, it’s important to check with your chosen courier service to ensure that it is allowed.
Also, ensure you comply with any packaging and labeling requirements for the safe and secure delivery of your products.
Are there any restrictions on the size or weight of packages?
Yes, most courier services in the Philippines have size and weight restrictions for packages. These restrictions usually depend on the courier.
For instance, LBC only ships packages that are 50 kg. (110 lbs.) or less, with dimensions up to 30x36x90 inches.
How are shipping rates calculated for courier services?
Shipping rates for courier services are calculated based on a variety of factors, including the weight and size of the package, the distance of the delivery, and the type of service required, such as express or standard delivery.
What happens if my package is lost or damaged during transit?
Most couriers include insurance on their rates. All you need to do is declare the value of the package and if it gets lost or damaged, the courier will refund its total value.
Can I arrange for a same-day or express delivery?
Yes, many courier services in the Philippines offer same-day or express delivery for an additional fee. This option is great for urgent or time-sensitive deliveries.
Are there any additional fees for special handling, such as fragile or high-value items?
Yes, there may be additional fees for special handling, such as fragile or high-value items. This is because these items require extra care and attention to ensure its safe delivery.
What are the available payment options for courier services in the Philippines?
Most courier services in the Philippines offer a variety of payment options, including cash on delivery, bank transfer, credit card, and even electronic wallets.
Can I ship packages internationally using a courier service from the Philippines?
Not all couriers from the Philippines offer international shipping, but some do. It’s important to check with your chosen courier service to see their international shipping options and rates.
Keep in mind that most local couriers can only ship documents and other small parcels internationally.
How does a courier service handle customs and import duties for international shipments?
When shipping internationally, customs and import duties may apply depending on the country of destination.
As a sender, it is your responsibility to declare the value of the package and any applicable duties or taxes. The courier service will handle the customs clearance process on your behalf, but may charge additional fees for this service.
That said, the recipient of the package is ultimately responsible for paying any applicable customs or import duties upon receiving the package.
Karen D says
Thank you for this information!
Frederick Rainier Barilla says
This is again a great article which will help many. Specially shipping more than 5 kilos of perishable and non-perishable goods. Working on the list and hope we could work things with them for our site. Grit PH is a great source of information for the things you may need to start a business in the Philippines.