Best DSL & Fiber Internet Broadband Providers & Plans in the Philippines

Last Updated on – Sep 14, 2021 @ 4:46 am

In today’s hyper-connected world, one of the biggest annoyances you can have is a crappy internet connection.

Imagine doing a Skype meeting with potential clients when all of a sudden you’re staring at a “Connection Lost” pop-up. Yikes.

So much for landing that deal.

The Internet has made its way so deep into our lives that it’s practically a necessity. From doing cashless payments to researching online for your next business idea, a reliable and speedy internet connection is essential.

Ookla, the company behind the popular internet speed testing service Speedtest, shows that our average fixed broadband and mobile speeds as of June 2021 sit at 66.55 Mbps and 32.84 Mbps respectively.

While recent speed averages show significant improvements, checking the global averages show that our average fixed broadband speed is still only barely half of the global median of 106.61 Mbps (June 2021).

Clearly, there’s still plenty of room for improvement.

Why Internet in the Philippines is slow & expensive

Our country is made up of 7,100 islands, which makes construction of fixed networks harder to accomplish.

This slow development in the addition of new ICT infrastructures (cell towers, fiber optic cables, etc) is what is believed to be the main reason for the poor internet connection.

It should be noted as well that governments from other countries actively invest in the construction of these much-needed infrastructures, while here in our country the task rests mainly on the shoulders of the private sector.

Even neighboring countries like Vietnam receive crucial ICT investments from their government that’s why they enjoy better internet speeds.

Reports of a third major telco player have been buzzing around in the last few months, though nothing has been confirmed yet as of this time.

We can only cross our fingers for now that this new player brings us the much needed boost and improvement so that everyone can enjoy affordable, fast and reliable internet services.


Top Internet Service Providers in the Philippines

Let’s take a closer look at the current popular players and their service offerings.

1. Converge ICT Solutions

One of the fastest-growing ISPs, Converge has established itself as an excellent option when it comes to high-speed internet.

They offer a wide selection of plans that starts at only Php1,500 monthly for speeds of 25Mbps.

Best Internet Broadband Plans from Converge:

PlanSpeedDownload LimitPrice
Fiber X 150025MbpsUnlimitedPhp 1,500
Fiber X 250075MbpsUnlimitedPhp 2,500
Fiber X 3500150MbpsUnlimitedPhp 3,500
Fiber Xtreme 4500300MbpsUnlimitedPhp 4,500
Fiber Xtreme 7000500MbpsUnlimitedPhp 7,000
iBiz 1010MbpsUnlimitedPhp 4,000
iBiz 2020MbpsUnlimitedPhp 6,000
iBiz 3030MbpsUnlimitedPhp 9,000
iBiz 4040MbpsUnlimitedPhp 12,000
iBiz 5050MbpsUnlimitedPhp 15,000
MicroBiz 200025MbpsUnlimitedPhp 2,000
MicroBiz 300030MbpsUnlimitedPhp 3,000


Requirements:

  • 1 Valid ID: (Any Government-issued ID or Company ID)
  • Proof of Residency/Proof of Billing

Fees and Charges:

  • Installation Fee of PHP 2,500

Pros:

  • Pure end-to-end fiber-optic connectivity for the price of a postpaid DSL connection
  • Highest ranking among ISPs in the Philippines in terms of Netflix performance
  • Provides the best value for money with the Fiber X 1500 plan (25Mbps for Php 1,500 monthly)
  • No monthly data cap for all plans
  • Fully online application process through the Converge Self-Serve Portal

Cons:

  • Limited coverage areas—mostly available only in Metro Manila and nearby provinces (Cavite, Pampanga, Rizal, etc.)
  • Difficulty of reaching a customer service representative through the Converge hotline
  • 24-month lock-in period
  • No landline, device, cable service, or any freebie bundled with the internet plan

2. One SKY

Being the country’s top and longest operating cable TV provider allowed the company to expand its reach to internet services.

They bundled up their cable offerings with broadband services and came up with packages that provide plenty of value to their subscribers.

Best Internet Broadband Plans from SKY:

PlanSpeedDownload LimitPrice
SKY Fiber Unli Broadband 99910MbpsUnlimitedPhp 999
SKY Fiber Unli Broadband 149925MbpsUnlimitedPhp 1,499
SKY Fiber Unli Broadband 199950MbpsUnlimitedPhp 1,999
SKY Fiber Unli Broadband 249975MbpsUnlimitedPhp 2,499
SKY Fiber Unli Broadband 2899100MbpsUnlimitedPhp 2,899
SKY Fiber Unli Broadband 3499150MbpsUnlimitedPhp 3,499
SKY Fiber AlterNet1.5MbpsUnlimitedPhp 199
SKY Fiber Unli Broadband + Home WiFi 179930MbpsUnlimitedPhp 1,799
SKY Fiber Unli Broadband + Home WiFi 279960MbpsUnlimitedPhp 2,799
SKY Fiber Unli Broadband + Home WiFi 3799120MbpsUnlimitedPhp 3,799
SKY Fiber Unli Broadband + HD Cable TV 9995MbpsUnlimitedPhp 999
SKY Fiber Unli Broadband + HD Cable TV 159915MbpsUnlimitedPhp 1,599
SKY Fiber Unli Broadband + HD Cable TV 199930MbpsUnlimitedPhp 1,999
SKY Fiber Unli Broadband + HD Cable TV 299960MbpsUnlimitedPhp 2,999
SKY Fiber Unli Broadband + HD Cable TV 3999120MbpsUnlimitedPhp 3,999
SKY Fiber Unli Broadband + HD Cable TV 5,499200MbpsUnlimitedPhp 5,499


Requirements:

  • Complete and submit the application form on their website

Fees and Charges:

  • SKY Lite Plans Initial Cash Out = P1,799
  • Premium Plans Initial Cash Out (Metro Manila = P1,999 ; Regional Areas = P1,799)
  • Streaming Plans (w/ Sky on Demand) Initial Cash Out = P999

Pros:

  • Cheapest unlimited fiber plan at Php 999/month for 10Mbps (or 5Mbps with HD cable TV)
  • Some unlimited broadband plans bundled with either SKY on Demand Box (for HD cable TV) or TP-Link WiFi Mesh (for Home Wi-Fi)
  • SKY Fiber Unli Broadband Plans 999, 1499, and 1999 bundled with HD TV service (free access to local TV channels and iWant streaming)
  • No monthly data cap for all plans

Cons:

  • Uses a combination of fiber optics and coaxial cable to provide fiber-powered internet (instead of pure fiber optics)
  • Limited coverage areas—mostly available only in Metro Manila, some parts of Luzon (Batangas, Bulacan, Cavite, Rizal, etc.), and a few provinces in the south (Cebu, Davao, etc.)

3. PLDT

The telco giant has been around for decades.

From dial-up connections to DSL, they are pioneers when it comes to providing internet services in the Philippines.

Best Internet Broadband & Fiber Plans from PLDT:

PlanSpeedDownload LimitPrice
PLDT Home Unli Fibr 129910MbpsUnlimitedPhp 1,299
PLDT Home Unli Fibr 169925MbpsUnlimitedPhp 1,699
PLDT Home Unli Fibr 239950MbpsUnlimitedPhp 2,399
PLDT Home Unli Fibr 2999100MbpsUnlimitedPhp 2,999
PLDT Home Fibr Plus 249950MbpsUnlimitedPhp 2,499
PLDT Home Fibr Plus 3099100MbpsUnlimitedPhp 3,099
PLDT Home Fibr Plus 4099150MbpsUnlimitedPhp 4,099
PLDT Home Fibr Plus 6099300MbpsUnlimitedPhp 6,099

Requirements:

  • 1 valid government-issued ID
  • Complete and submit the application form on their website

Fees and Charges:

  • Modem and Installation fee varies across plans (please check PLDT’s website for updated values)

Pros:

  • Wide coverage areas nationwide
  • Speedtest Awards winner for fixed network speed in the Philippines
  • Unli Fibr plans bundled with free landline
  • Fibr Plus plans bundled with Cignal HDTV (including eight HD channels and 55 SD channels) and Whole Home WiFi (three TP-Link mesh devices for stable internet speeds and no dead spots)
  • No monthly data cap for all plans

Cons:

  • Most expensive rates for plans with speeds of 10 Mbps and 100Mbps
  • Slow technical service—takes around one week to fix connectivity issues

4. DITO Telecommunity

The Philippines now has a third major telco player. DITO Telecommunity has been launched in several areas in the country, receiving rave reviews for its internet speed and reliability.

Best Internet Plans From Dito

PlanSpeedDownload LimitMonthly Price
DITO 99*27Mbps10GBPhp 99
DITO 199**High-speed Data25GBPhp 199

*Minimum average national speed
**This means there is no speed cap. For example, you will get 75Mbps if that is the speed available in your area.

Both plans are only available until September 30, 2021. DITO will be launching its regular offers soon.

Requirements:

  • DITO SIM card which can be ordered online from the official website or purchased from partner stores
  • DITO compatible mobile phone

Fees and charges:

  • Php 40 SIM Card for first-time users

Pros:

  • Comes with unlimited calls to DITO and 300 minutes to other mobile networks
  • Offers unlimited texts to all networks
  • Highest minimum average speed

Cons:

  • Available only in key areas in the country
  • Legacy networks 2G and 3G are not offered. DITO SIM cards only work in phones that have 4G- and 5G-connectivity.
  • Has a data cap

5. Globe Broadband

The Ayala-owned communications company is Smart’s (under PLDT) long-time rival and the competition continues in the land of broadband internet.

Best Internet Broadband Plans from Globe:

PlanSpeedDownload LimitPrice
Globe At Home Unli 169920MbpsUnlimitedPhp 1,699
Globe At Home Unli 189930MbpsUnlimitedPhp 1,899
Globe At Home Unli 249950MbpsUnlimitedPhp 2,499
Globe At Home Unli 2899100MbpsUnlimitedPhp 2,899
Globe At Home Unli 3499200MbpsUnlimitedPhp 3,499
Globe At Home Unli 4999500MbpsUnlimitedPhp 4,999
Globe At Home Unli 94991GbpsUnlimitedPhp 9,499
Globe At Home Starter 129910Mbps500GBPhp 1,299
Globe At Home Go Big 169920Mbps600GBPhp 1,699
Globe At Home Go Big 189950Mbps600GBPhp 1,899
Globe At Home Go Big 2499100Mbps1TBPhp 2,499
Globe At Home Go Big LTE 129910Mbps150GBPhp 1,299
Globe At Home Go Big LTE 159910Mbps500GBPhp 1,599

Requirements:

  • Complete and submit the application form on their website

Fees and Charges:

  • For UNLI Broadband plans, a fee of P2,500 (DSL) or P4,500 (VDSL/FIBER) needs to be paid during installation

Pros:

  • Wide fiber availability nationwide
  • All Unli plans, except for Plan 1699, come with freebies (Android TV box or two TP-Link Wi-Fi mesh), free unlimited landline and Globe-to-Globe calls for 24 months, and free three-month access to iWant and Amazon Prime Video
  • Offers a plan with the fastest speed of up to 1Gbps for Php 9,499
  • Cheapest and bang-for-the-buck deals for plans with a speed of 100Mbps and up
  • Offers a no lock-up option for Go UNLI Plans 2499 and 2899 with a three-month trial period (but with a one-time modem fee of Php 4,500)
  • Promptly action to restore internet connection

Cons:

  • Most expensive rates for plans with a speed of 50Mbps or lower
  • 24-month lock-in period for most plans
  • Requires proof of income for Go Unli Plans 2499 and 2899

6. RISE

RISE stands for Responsible Internet Sustainability Effort, a newcomer ISP that focuses on bringing fiber internet to enterprises.

They promise “Uncongested, full speed, fiber internet for your business”.

Best Internet Broadband Plans from RISE:

PlanSpeedDownload LimitMonthly Price
RISE SME Plan50MbpsUnlimitedPhp 10,000
RISE Enterprise Plan Small30/30Mbps Download & Upload SpeedsUnlimited$1,000
RISE Enterprise Plan Medium75/75Mbps Download & Upload SpeedsUnlimited$2,000
RISE Enterprise Plan Large150/150Mbps Download & Upload SpeedsUnlimited$3,800
RISE Enterprise Plan Custom175/175Mbps Download & Upload SpeedsUnlimitedVisit their site for a quote


Requirements:

  • Complete and submit the application form on their website

Fees and Charges:

  • Contact RISE for Additional Info

7. Streamtech

Streamtech is one of the Philippines’ newest internet service providers (ISPs). This upstart company prides itself on its unlimited high-speed internet plans, cable TV services through Planet Cable, and the cable TV and internet package deals.

Streamtech is powered by its own fiber-optic backbone link, which they state is a key factor in its ability to provide consistently fast speeds at an affordable price point. 

The company offers internet plans for both residential and business customers in selected areas in the country, with the eventual goal of operating nationwide. 

Internet Plans from Streamtech:

PlanSpeedDownload LimitPrice
Fiber Internet + Planet Cable TV Plan 1499up tp 20MbpsUnlimitedPhp 1,499
Fiber Internet + Planet Cable TV Plan 1999up tp 25MbpsUnlimitedPhp 1,999
Fiber Internet + Planet Cable TV Plan 2499up tp 50MbpsUnlimitedPhp 2,499
Fiber Internet + Planet Cable TV Plan 2999up tp 75MbpsUnlimitedPhp 2,999
Fiber Internet + Planet Cable TV Plan 3999up tp 150MbpsUnlimitedPhp 3,999
Fiber Internet Plan 1499up tp 25MbpsUnlimitedPhp 1,499
Fiber Internet Plan 1999up tp 50MbpsUnlimitedPhp 1,999
Fiber Internet Plan 2499up tp 75MbpsUnlimitedPhp 2,499
Fiber Internet Plan 3499up tp 150MbpsUnlimitedPhp 3,499

They also offer plans for SMEs and enterprise-level companies:

PlanPrice
Streamtech Biz – Direct Access Internet (Plan 6999)Php 6,999
Streamtech Biz – Shared Access Internet (Plan 1999)Php 1,999

Requirements:

  • For Residential Customers
    • 1 valid ID
    • 1 recent proof of billing, such as a water or electricity bill. 
  • For Businesses (sole proprietor)
    • Business permit – either from the Department of Trade and Industry (DTI) or from your city mayor’s office
    • Signed proposal
  • For Corporations
    • Any one of the following 3 documents from the Securities and Exchange Commission (SEC):
      • General information sheet
      • SEC registration
      • SEC certificate
    • Signed proposal

Serviceable Areas:

Streamtech presently offers its services to a limited number of areas in Luzon, with a small presence in Western Visayas. 

As it expands, we expect the company to expand into more and more cities across the Philippines.

The following Luzon provinces are currently serviced by Streamtech:

  • Ilocos Norte
  • Bulacan
  • Nueva Ecija
  • Pampanga
  • Bataan
  • Cavite
  • Laguna
  • Batangas
  • Rizal
  • Quezon
  • Camarines Sur
  • Las Piñas
  • Muntinlupa
  • Taguig 

Only two Western Visayas provinces are currently supported by Streamtech: Guimaras and Iloilo.

Pros

If you are a long-time customer of one of the few established ISPs in the country, you may be itching for something new, which Streamtech clearly is. 

But because Streamtech is a new entrant to the ISP market, there is no real track record of their service or products—making it difficult to state definitively what the company’s pros are, if any. 

  • Streamtech may be a better fit right now for those on a budget, as they offer a fiber internet plan for just 1,499 a month, with speeds of 25Mbps. This is cheaper than PLDT’s cheapest offering, which is 1,699 a month, though PLDT offers speeds of 35Mbps to make up for the price disparity. 
  • Streamtech might also be a better value proposition to customers who also need cable TV services with their internet connection, which the company offers in value-added bundles. 

Cons

While Streamtech markets itself heavily as an up-and-coming ISP, none of their current offerings fares well when stacked against what more established ISPs can offer at every price point. 

For instance, though Streamtech’s 1499 plan (25Mbps) compares favorably with PLDT’s cheapest plan, it lags behind Globe’s identically-priced plan, which offers speeds of up to 35Mbps—which is also what Converge offers with their FiberX1500 plan. 

The disparity becomes starker the higher up you go in price. 

The most expensive plan on Streamtech’s roster is PHP3,499 a month, with speeds of up to 150Mbps. 

For just PHP300 more per month, you can get speeds of 200MBps with PLDT. Or you can just pay essentially the same price—technically one peso more per month—with Converge or Globe and still reach speeds of 200Mbps. 


Types of Broadband Plans in the Philippines

Knowing how much data you will likely consume every month will help you decide which type of package to choose.

Capped Data Allowance

The data allotment of this type of internet plan is limited. However, this plan is usually cheaper compared to those with unlimited data and often comes with a wireless connection. Most prepaid Wi-Fi connections have capped data allowance, but there are also postpaid broadband plans that are capped. For example, you can choose a postpaid plan that will give you 150GB at 10Mbps per month.

Unlimited Data Allowance

Compared to broadband plans with capped data allowances, those that offer unlimited data often cost more. Unlimited plans can be wired or fiber connections, though mobile packages are wireless.

Also check out: 6 Best Pocket WiFi Devices in the Philippines


DSL vs. Fiber

One of the best developments we’ve been experiencing in recent years is the continuous spread and adaptation of Fiber internet connection.

And while it’s a given that it’s vastly superior over DSL, the main thing that hinders it from reaching more homes is—you guessed it—availability.

As mentioned earlier, the infrastructure needs to be laid down first so new connections can be made on a specific area.

That’s the reason why those sign-up pages on Telco sites always require you to enter your exact location first, they need to confirm if they already have existing fiber infrastructure near your place.

In terms of speed, DSL only reaches up to 15Mbps. Fiber, on the other hand, is 100x faster and speeds can go as fast as 500Mbps.


Mobile Data vs. Home Broadband

Home broadband is a type of internet connection that can be transmitted via fiber optics, wireless, cable, DSL, and satellite. Mobile data, on the other hand, uses your phone’s 3G, 4G, or 5G network to connect to the internet.

With home broadband, a modem or router provides broadband internet connection over the phone line, through a cable (DSL) or a fiber-optic cable. These days, internet service providers also offer LTE routers as an alternative.

You can have high-speed home internet through these LTE routers without having to use mobile data. Portable Wi-Fi routers that have an LTE connection are also used. They allow multiple devices to access the internet at the same time.

On the other hand, mobile data is the data allowance on your SIM card. This can be either prepaid or postpaid. A router is not needed because the SIM card allows your mobile phone or other internet-enabled devices, such as a tablet, to access the internet.

Your internet-enabled device can also be used as a hotspot, which is similar to a Wi-Fi router.


What is MBPS?

These days, there are many internet plans that are being offered, and it can be overwhelming having to choose one that best suits your needs.

However, knowing some internet connection basics will definitely help lessen the confusion. First, you need to understand how bandwidth is different from internet speed.

In the Philippines, most internet providers market their internet plans according to Mbps. Some people do not really understand what Mbps is, so they have false expectations when they subscribe to an internet plan.

Internet speed is how fast data can be uploaded or downloaded.

On the other hand, bandwidth is how much data can be uploaded or downloaded. 1 Megabit/s is equal to 0.125 Gigabytes per second. For example, if the internet speed is 10Mbps, a 1GB file can be downloaded in 13.3 minutes.

Basically, when internet providers advertise 10Mbps, they mean that the internet connection’s combined speed and bandwidth are 10Mbps or 10 megabits of data per second. Therefore, a high Mbps means more information can be transferred at a faster rate.

However, you might have seen the phrase “up to [X] Mbps” in the fine print of some internet provider’s ad. “Up to” refers to the internet connection’s maximum capacity in favorable conditions, so this is not a guarantee that you will have the same internet speed at all times.

To give you an idea of how much Mbps is needed for certain tasks, here is a table based on the [1]stats provided by Boingo, the internet provider of the LAX.

ActivitiesMbps Needed
Casual web surfing, checking email, streaming standard-definition videos2-4Mbps
Streaming high-definition videos at 720p, downloading some videos (might take roughly 20 minutes); good web surfing experience4-6Mbps
Streaming high-definition videos at 1080p, downloading some videos; excellent web surfing experience6-10Mbps
Reliable for streaming content and making fast downloads10-20Mbps
Running many applications at the same time (good for business reasons)20+Mbps
via LA Times

How Data Allocation Works

Everything done on the internet requires data. This means that if you get a 5GB data allocation or data allowance per month, you can upload or download 5 gigabytes of information in a month.

You can make a rough estimate of the data allowance you will likely need in a month by identifying the online activities that you do. Here are a few common [2]activities online and the estimated amount of data used in each activity:

Online ActivityData Consumption
Downloading a photo5MB
Streaming music (10 songs)80MB
Playing games online (1 hour)43MB
Streaming videos, like YouTube (1 hour)429MB
Streaming a TV service online, Netflix (1 hour)644MB
Streaming standard-definition movies (2 hours)1.9GB
Streaming high-definition movies (2 hours)4.2GB
via Forbes

How to Choose the Best Internet Service Provider (and Plan) in the Philippines

There are factors you need to consider when choosing an internet service provider. We have listed them down to help you decide.

1. What You Will Use The Internet Connection For

Do you need an internet connection for your job? Are you planning to do business online? Is it for your child’s online classes?

If your answer to any of these questions is yes, then you need a reliable internet connection. You will have to choose an internet service provider with a solid track record of reliable performance.

Choose the plan that will provide you a good balance of price and performance.

2. How Many Internet-Enabled Devices Will Connect To The Internet At The Same Time

Needless to say, the more devices that are used to access the internet, the more that your internet speed will decrease.

If you know how many users and devices will connect to the internet, then you will know how much data allowance you will need and what internet speed will likely give you a better internet experience.

3. Which Internet Plan Has The Best Value For Money

At the outset, you need to decide how much you are willing to spend on your internet connection. This will help narrow down your options.

Different internet service providers (ISP) in the Philippines have plenty of offerings but not all of these offers suit every budget.

Once you have identified your budget, take a look at what different ISPs offer at that price range. Some might have added benefits that others do not offer.

4. The Coverage

Unfortunately, there are still areas in the country that are out of reach of certain internet service providers (ISP).

Even though a particular ISP might have the best offering, if it is not available in your area, then you still cannot get their service.

5. The Internet Speed

Not all internet service providers (ISP) are the same. There are those that shine in specific areas.

However, speed is definitely one of the top things you need to consider when choosing an internet plan, especially if you do a lot of streaming and play online games. Higher speeds will cost you, though.

6. The Best Promos

You should keep your eyes peeled for promos. Every once in a while, different internet service providers (ISP) in the country announce special offers.

These offers can be your chance to try a different internet plan from your ISP or switch to another ISP altogether.

If you have more questions, feel free to comment below.

About Amiel Pineda

Amiel is the lead business & finance columnist of Grit PH. He escaped from the shackles of BPO life and now pursues his dream of writing full time. He shares his best tips and insights for aspiring homebased workers and freelancers on his site: Homebased Pinoy

Reader Interactions

Comments

  1. Dax says

    Thank you for the complete, clear, and up-to-date information. I’ve been Google-ing since last week and could really use some help. Mabuhay ka!

  2. Ruth says

    I was just offered a line by PLDT the bundle plan with landline using fiber optics 3mbps 1299 a month. Looks like I am being lured towards the shorter end of the stick, based on the data you provided. Should I be concerned? 1299 pesos instead of 699 pesos. That sounds fishy to me. Thanks for your help. Ruth M. Naga City, Camarines Sur

    • says

      Hi Ruth,

      Thanks for dropping by. The 699 plan from PLDT has a 30GB limit per month, I guess what they’re offering to you is the unlimited one, which we’ve also listed above 🙂

      Though, I’m personally not a fan of their service – and still waiting to see & try the third telco.

    • Paul Reeves says

      Internet service in Philippines is horrible. I have a plan with Convergence and I am getting 1.5 mbps with .05 mbps download. Yes I said .05. I have complained numerous times and have been told it because of the rainy season all the way to some kind of interference. I worked in this industry and know when it’s bullshit. What do you suggest I do?

      • Glenn says

        Converge is still the best ISP in the Philippines. I suggest to keep contact their support and push them to visit your area to check. Push and push until die.

        • donald says

          Converge don’t have customer service or support
          have be calling them daily in 6 month and nothing NOTHING happens there

        • Eric T. says

          Hahaha. This is so laughable. I’ve been a Converge subscriber for 7 mos and I didn’t bother to finish their contract. It was only good while it lasted. You must be workin for Converge.

  3. Jay says

    Btw telco CONVERGE ICT is incompetent and unprofessional!! Schedule nmen for yesteday for installation (Jan 4, 2019 after 1 month of waiting and bayad n kme 1month ago pa) so okay lng antay…. Then Jan 4 dumating sub contractor nila na mga lineman sabe bawal daw kc malayo node na inassign smen.. so hnde nilagyan the nextday day daw nila llgyan which is today yun… We waited the entire day wla dmating tntwagan ko lineman nirereject twag ko.. tmtwag ako s hotline ng converge wala aabutin ka knbukasan bago ka my mkausap try nyo tmwag so pag nagkaproblem net nyo asahan nyo palapak na response time.. Nadamay lng ako sa hype dhil okay daw service so far as I can see same lng yan ng mga other ISP wla pa kcng customer kya ganun eh nung dumame na naubusan daw modem… Just to add sbe sken nung ahente kaya daw di nilagyan ako ng net kc di ko pinamireyenda dpat daw pinmiryenda ko muna pra nilagay agad net at di na gmwa ng dhilan n kung ano ano.. So magupgrade n lng kyo ng fiber s existing provider nyo.. Wala pa kcng customer yan msyado kaya mabilis daw and btw backend nya either PLDT or GLOBE lng…. Ako pinacancel ko na application dyan at nagaask ako ng refund papaupgrade ko na lng globe ko or balik pldt mag pa fibre n lng ako s knila… Hnde pwde icompare ang service ng 1 customer at 100 customer ratio na isp.. Partida na baguhan p lng yan at wla pa msyado customer kita na agad kapalpakan at unprofessionalism.. ja

    • Rye says

      technically yes. We are on an island, the island of Luzon. As an archipelagic country we are not attached to mainland.

  4. Maria victoria gonzales says

    PLDT fiber is very fast but service is super slow. If you have any concerns, you have to wait for months, yes, months before they move

    • Romina Cristobal says

      Thank you for this review!

      We’ve been a PLDT Fiber Plan 1299 subscriber for 29 months and it has been satisfactory. Only on the 30th and 31st months, we lost connection for unknown reasons. Despite constant follow ups through facebook and landline calls (which is really a hassle since it takes up too much time), we have been disconnected for 14 days now. I’ve been reading comments of PLDT clients with the same issue and for longer periods of time (some for a month or more). So my husband and I decided to have the account terminated before we get stressed and keep on paying for a service we are unable to use. Still thinking now which provider can offer fast internet and reliable customer service. Any suggestion for Baesa, Quezon City area? Thank you.

  5. bugs bunny says

    the list / information is very useful and from what i can see sky cable seems to offer the best in terms of cost and data and also from what i hear from a couple of people i know using Sky cable is their service is pretty reliable

    the biggest issue for me is the cost of these packages paying x amount and only getting very little data allowance in return.

    i am currently using Sun/Smart using their gigasurf 50 granted it gives unli all net texts but for 50 pesos the 1GB data allowance is not enough when considering the advances in tech these days web browsing can eat up a fair chunk of that data and lets not forget that we have devices that needs updating and frankly when you got such little data it makes it impossible for one to do such updates

    sadly i am stuck with Smart at the moment because the owner of where i live wont allow me to have Sky cable installed but if i had the chance to get sky cable i would soon tell smart where they can shove their service right up their a$$ as i have never in my life experienced such poor service..

    but back to pricing and data allowances i have been around a bit many other countries and when you compare other countries and what they offer it really puts the likes of Globe, Smart and PLDT to shame

    but we are faced with this very common problem when it comes to internet service providers is greed they are more interested in making huge profits and over selling service hence why such little data speeds low and high prices and yes many ISPs world over does these dirty tricks but here in Philippines they are at it big time just look at how Smart’s service is half the time the speeds / service is crippled

    the reality is these telcos / ISPs need a massive overhaul and have proper upgrades done and focus more on customer satisfaction as their top priority and offer more realistic speeds and data at fair prices

    for example what would be fair would be to have a connection with a minimum of 8 Mbps speed unlimited data at 1,000 that is fair price to pay but if you want extra speed then maybe charge for extra Mbps

    bottom line is these telcos / ISPs need to put customer first as a happy customer will remain a loyal customer…..

    oh as i see listed here for Sun Cellular the nonstop promos are no longer working and that is quite sad for me as i used to be able to download using nonstop and bypass the stream allowances as they would only offer 100MB for youtube a good VPN could give unlimited

    all in all time for us all to stand up and get what is fair and put an end to over priced internet

    • Victor says

      Skycable suck, i request for service transfer within same condo building for a month but no one come. Keep telling to be patient etc. Said they called me, but it only rang twice and then hang up. I tried to call back and text no anwser and reply. I even sent load to them so they can call or text me. But nothing. It’s like dealing with scam company.

  6. Teofilo B. Calejesan Jr. says

    Hi Amiel, We dont have yet fiber or copper cable in our area. Im looking for the internet provider wireless unlimited. Which one you will suggest to me? Thanks

      • TheLegend says

        dont worry about Telco, they are fairly new and will take 12-15 years to implement high speed internet outside metro Manila core. you wont see price drop anytime soon,the reason you get no connection for a day or two is where they have to make profits if they fall short of financial forecast, so they purposely do the kill switch when your stiaying for it. . its typical in the Philippines . Smart Wireless dont invest in upgrades in provinces like Palawan and Leyte . Globe Wireless purposely uses their systems to illegally overpower their microwaves to disturb Smart Wireless in major retail places like Mall of Asia thus killing any data like facebook.

        Everything to do is extremely overprice with wireless because they Smart and Globe pay politicians to look the other way and void the publics complaint, also same goes with Philippines Airlines is notorious on this price gouge and killing competitions with major airlines from flying direct from Canada and the United States.

  7. Liz says

    Hi where’s the office of converge and one sky? And is there any landline on how to contact them? Would like to know if they install the internet cable in bulacan area.

  8. shin says

    I am here because I am looking for the most reliable internet connection. This is my fourth week of application sa converge. Dalawang line man na ang pumunta sa bahay to check,. Malayo daw ang inaassign sa akin. Ang nakakainis.. Bakit pa kailangan pumunta ng lineman kung itatawag lang dn nila sa opisina. Everyday ako nag kokontak sa customer service nila within three weeks isang beses lang ng reply. Umuusad lang application ko kapag weekend. so ano aasahan ko? Pinacancel ko na ang application kasi wala na daw available port na malapit sa amin. pero everyday naglalagay ng flyers ang agent. Until now hindi pa nila nirerefund and deposit ko. Worst talaga ang customer service at ung mga lineman nila hindi talaga taga converge. Mga contractor lang sila.. Affected na ang trabaho ko dahil dito. I am currently using sky na 8 mbps..okay naman siya for the first five months. pero dahil daw naghahang ang modem mabagal pero makikita mo sa facebook nila it’s either my technical issue sa lugar namin or my problema sa line which happens every other day.

  9. percy says

    support experience with PLDT has improved. natatawagan na sila, then report mo issue, the next day pupuntahan ka na.

    issue is naputol physical fiber cable namin papunta ng modem.

  10. Mark says

    Hello! Just asking if the Globe Go Unli 1899 10/15/20 mbps has better upload speeds than Go Big 1699 15mbps(I think it is 20mbps now). I think the Go Unli is fiber and the Go Big is DSL but I’m not sure how much is the difference in upload speed. I’m thinking of going converge instead but customer service (based on facebook posts) is a bad compared to globe.

  11. Ben says

    Guys im relocating back to philippines from Dubai next week and im looking for a reliable inexpensive internet service. I live in Dasmarinas Cavite Molino if anyone of you knows. Do you have any recommendations? Thank you in advance.

  12. Wmffre says

    Hello Amiel, is converge supporting talisay city cebu? Ive been wanting to see if other isp’s differ in my location or is it just my location.

  13. Xzkyl Dominique says

    Good ang service ng Converge sa Marikina. Friends ko ok service sa kanila and I tried it habang nag Rules of Survival sila and nag DL ng Ragnarok. True to itself di nag lag 10 users yun including family niya. Sa PLDT DSL nmn oks naman meron kami sa QC a staple ISP ever since. Now I am wondering if true itself yung service ng Globe for Unli Broadband Plans nila now. Experience kasi ng classmate ko before nung nag Thesis kami 2016-2017 nawawalan ng net as in Sluggish 50kbps eh yung plan nila is yung 1800+ na may Data Cap pa before. Nag reset kasi Plans ng Globe they offer now Unli Plans for Broadband how is their services pag umuulan nawawala ba as in Net nila? Ang hirap kasi 24months lock in sila upon checking online. No Line kasi kami ng PLDT puno na daw. And Sky namn wala. Antipolo area kami kaya bundok tlga and yung lines malayo. pero I’ve seen Globe Broadband sa kapitbahay. I’m not sure if good ang services nila kung nagagamit tlaga. sayang kasi yung lowest plan na 1300 halos equivalent na rn ng Phone Plan if di nagamit parang ewan lang. BTW medyo off ang signal ng Globe samin for the Phones 2 signal Bar for 4G lng. Since Globe for City use lng tlga. TIA

  14. Michael says

    Even PLDT’s technical support, Protek, is recommending me Converge. If you have PLDT, it’s always better to contact Protek directly. They are more active on Facebook. They seem like they are wanting a better internet service in the Philippines, but they are unfortunately stuck with a contract with PLDT.

  15. Gwen says

    I just had converge installed last June 16 in Bacoor Cavite. At first, it was impressive kasi super bilis at 25MBPS for 1500. A week after installation nawalan ng internet for 5 hours but i let it pass kasi isip ko dahil baka umulan lang. Come July 3, nawalan ulit ng internet up till this day, July 8. I received my statement of account today charging me for the whole amount and I emailed them back that i would like to dispute the days na nawalan ako ng internet inspite daily efforts on emails because their customer service number is non existent. Either that or cancel my subscription.

    I work from home and internet is life for me. I need advise that if they do not agree on my disputed amount or cancel my subscription, how can i raise a concern to NTC?

  16. says

    “Imagine doing a Skype meeting with potential clients when all of a sudden you’re staring at a “Connection Lost” pop-up. Yikes.” LOL. That happened to me one too many times. I’ve heard a lot of good and bad things about Converge and some of my closest friends are using using it as well. I also work from home and Internet is my bread and butter. I just moved from NCR to Calabarzon so, if you guys know any faster ISP within Calabarzon area please let me know. Thanks a ton!

  17. Eagle says

    Net service in Ph must be the slowest and most expensive. I am in the US I have fios 1g and i pay 49usd a month.
    In my personal vehicle i have 4g wifi but my fiance cannot get decent fixed service in the rain.
    Great article but in the US the private industry invest in towers intra structure not the government.
    In PH its the companiea that do not want to invest only collect revenue in my opinion. The whole system needs a major overhaul. There needs be more competition. In other countries you have this.

  18. Grace says

    We’ve been with PLDT for more than 10 years already, but ever since they outsourced their CS and technicians, their service delivery has gone worst!! PLDT doesn’t seem to have a quality assurance that will audit or check their outsourced providers. Im on this site as of this writing coz Im looking for a better alternative.

  19. Ariel says

    We use converge and its 5bmps only for P1100 a month and for us that is fast enough. When we’re new to this internet provider, it usually lost the connection for few hours and back again for few weeks. After that, I think it’s stable now. We used this internet provider since May, after 2 months of losing connection, it is stable, no traffic. So for me converge is the best internet provider. 5mbps for P1100?? I’m sure you want this because its affordable, fast enough for work and download big files and it is now stable in connection.

    • Thea Rose Veniegas says

      I’ve been using PLDT HomeFibr for, i think, 5-6years na Or baka nga higit pa. Nung december 20 nawalan kami ng internet, itinawag ko, dec 25 may pumuntang engineer sa bahay sabi nya “yung poste po mismo ang problema” so pinuntahan ni FiberHome after 2 or 3 days then they said PLDT ang mag aayos. Nagtuturuan na sila. Nakakasama ng loob kasi di naman ako inaabot ng days or weeks sa pagbabayad pero sila andami ko na nagastos na load dahil landline, cignal cable and internet lahat hindi gumagana, magbabayaran na uli tapos wala pa rin akong connection, andami ko na itinawag and nakailang punta na sila sa akin pero wala silang ginagawa.

      Walang pagpapahalaga sa mga clients/customers. Nakakasama na talaga sila ng loob. Walang umaaksyon.

  20. mel says

    Mag papakabit sana ako ng PLDT kaso sabi nung friend ko mga one month nga daw nawawalan ng connection and di pa maganda yung costumer service nila, nababasa ko din sa mga comment na ganun din, sobrang hina kasi ng signal sa DASMARINAS CAVITE so i’m looking for fastest Internet sana. Tinry ko din mag pakabit ng GLOBE FIBER pero dinisregard nila yung application ko kas puno na daw yung spot sa area namin etc.,

  21. Jobzkie says

    Here in Sta. Rosa, Laguna, Royal Cable is much cheaper and faster than Converge. 25 mbps + cable channels for 1.5k a month only.

  22. Darwin says

    I’m living here in Mandaluyong, center of Metro Manila and I tried to applied many times na sa mga providers mentioned above but lahat sila sinasabi, not serviceable yung area namin huhuhu, hindi naman bundok dito samin and along main road naman, hayz. And yun nga, ilang years ako nag hintay na maging serviceable tong area namin pero wala. Kaloka! Asa sa data.

  23. jan says

    Hi,
    would you know which provider offers a reliable 10mbps upload in Laguna? mostly kasi download speeds lang nka advertise.
    Recently upgraded our plan with Royal Cable hoping that would increase the upload as well. So far, still stuck at 5mbps 🙁
    Badly needed for work.

    Thanks,

  24. Glen Hale says

    I have been using Coronaverge when it is operating and only pay for what I use. I lost a 9500K deal because I could not get online.
    Now Coranaverge is going to cut me off because I am not paying for what I cant get..
    So far a phone seem the best deal tried to connect to PLDT waited 1 mth when told it would be 1 week not told no slots in my area??
    Typical 3rd world money speaks more than customer service.

  25. says

    Im currently using Eastern Telecommunications’ Eastern Home. 10mbps for only 998 pesos a month. So far wala naman akong problem. Walang lag or problem kahit gumamit kami ng google meet ng mga students ko. Smooth din pati customer service nila. Lahat ng concern nasasagot at gawan ng paraan. Also they are allowed to accept extra money. Ultimo pang meryenda ayaw tanggapin. Unlike sa PLDT at converge mga buraot ang installer ang kakapal ng mukha e trabaho naman nila yun at sumasahod sila para gawin yun. Ito yung gamit sa Manila sa mga free wifi areas nila. Nakita ko lang sa isang ad kaya tinry ko, kasi super dismayado ako sa PLDT. Mothers’ day promo nagpakabit ako, inabot na ng September wala parin. 4 months akong nganga sa PLDT. Also I tried yung PLDT 10mbps ng kapitbahay namin last time na nagkaroon ng maintenance sa Eastern, ayun di man lang makakonek sa google meet ko with 37 students yung PLDT.

    Mag Eastern Telecom na kayo guys. Currently working na sila para magprovide ng 30mbps pataas. Medyo bago bago pa to kaya kaunti ang kaagaw natin.

  26. Van says

    We’re using converge for a year and it’s almost three months until now that we’re having a difficult connection. We decided to cancel our contract from them because we keep asking them about the lost connection but they’re responding to us with the same reason. We also tried to upgrade it but nothing happen. Right now we are choosing between PLDT or GLOBE, which one would you recommend?

  27. ASHLEY V King says

    This is a very old article, and there is no mention of DITO this service has recently opened up and various selected cities and they have a good Package.

    Its a shame that the article is so old !

    • says

      Our team has been in touch with DITO several months ago actually, we’re just waiting on their final rates/price list for their packages that we can use as a reference for this guide.

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