21 Best Digital, Mobile, and Online Banks in the Philippines

Last Updated on – Oct 11, 2023 @ 11:52 am

Filipinos are the world’s top social media users, spending the most time online with their smartphones.

Ironically, that can’t be said about online banking in the Philippines, with its slower adoption rate than its Asian neighbors.

However, there are opportunities for online banking growth in the country. 

Bangko Sentral ng Pilipinas (BSP) Governor Nestor Espenilla Jr. sees strong demand from consumers and small-and-medium enterprises for banking innovation.

The digitally savvy young population is also expected to drive the growth of online and mobile banking in the Philippines.

The latest BSP financial inclusion survey found that 88.5% of Filipino adults don’t have bank accounts. Among the top reasons for not having an account are long lines in bank branches and inaccessibility of branches and ATMs. 

These findings are corroborated by a Unisys APAC Banking Insights survey, in which 53% of Filipino respondents said long bank queues frustrated them the most.

The research notes that Pinoys are open to embracing technological innovations for more convenient banking.

Online banking and related tech advancements address such pain points by making financial services more convenient and accessible to Filipinos.

What is Digital Banking?

Digital banking covers accessing banking services and features through your bank’s website or mobile app. From here, you can log in to your account and pay your bills, send money to another bank account, or simply check your balance.

It is basically a combination of both online and mobile banking.

Digital banking allows banks to expand and add features in a way that is more efficient than traditional systems. It relies on web-based services, high-level process automation, and APIs to serve its customers with a high level of flexibility and security. 

Thanks to digital banking, you can take care of your finances without leaving the comfort of your own home. Digital banking can also be accessed 24/7 on your devices. 

Here are some activities banking processes/activities that can be served through online channels:

• Getting bank statements
• Withdrawing cash
• Transferring funds
• Managing your checking or savings account
• Opening deposit accounts
• Paying bill
• Managing loans
• Managing cheques
• Monitor transaction records

What is Online Banking?

Online banking (also called internet banking, electronic banking, or e-banking) is any financial transaction performed over the internet through a bank’s website on a desktop computer or laptop.

To start using an online banking service, customers need to register for an online account with their bank.

This requires using an ATM/debit card or bank account number and creating a username and password to access the e-banking facility. 

Once registered, customers can complete bank transactions such as funds transfer and bills payment anytime and anywhere without having to go to a physical branch. 

What is Mobile Banking?

Mobile banking enables customers to carry out the same bank transactions with online banking. 

The two services differ in the kind of devices used to access them. Online banking is performed on desktop devices, while mobile banking is available through either a bank’s mobile website or mobile app using a smartphone or tablet.

What is the Difference Between Online Banking & Digital Banking?

An emerging trend in the Philippine banking industry is all-digital banking service. Although it shares some similarities with online banking, digital banking is a different service altogether.

It’s important to understand the differences between these two kinds of banking service, so you know your options and decide which one is better for you.

Commercial banks in the Philippines (the most prominent ones being BDO, BPI, and Metrobank) provide online banking service to their clients whose banking relationship began from a physical branch.

Although these traditional banks have online banking channels, they operate in physical locations around the country. Customers still have to visit their branches for account opening, cash and check deposits, and other transactions that involve large amounts of money. Cash withdrawals still have to be done via ATMs or over the counter.

On the other hand, banks that offer all-digital banking service operate only over the internet, which customers access on a mobile app.

Every activity and function—both front-end (what customers see) and back-end processes—is fully automated using technologies like artificial intelligence, big data, and analytics. 

Among the digital banking pioneers in the country are ING Philippines and CIMB Bank.

Because fully digital banks exist without any physical location and face-to-face interaction with tellers, they provide customer service through email, chat, or phone.

The automated processes and the absence of brick-and-mortar branches reduce the operational costs of neobanks. They pass on the resulting savings to customers.

Typically, digital banks don’t require transaction fees, initial deposit, and maintaining balance. Also, their savings accounts have higher interest rates than those of traditional banks.

These things make digital banking the future of online banking.

However, fully digital banks have limited functions, unlike traditional banks with full-range online banking services.

With a digital banking service, you can’t open a joint account or a checking account. To deposit or withdraw cash, you’ll have to do it in another bank or any of the digital bank’s partner outlets.

Related: Best Savings & Time Deposit Accounts from the Top Banks in the Philippines

Pros & Cons of Online Banking and Digital Banking

Online banking and digital banking share some advantages and disadvantages that Filipino consumers must know.

Online & Digital Banking Advantages

1. Convenience and Accessibility

Online and digital banking services are available 24/7, except during system maintenance or upgrade. You can access them at your convenience, whether you’re at home, in the office, or on the go.

This is in stark contrast to physical bank branches. Most of them are open only on weekdays and certain hours of the day.

A notable feature of some online banking channels is automatic bills payment – including for government services such as:

• Pag-IBIG
• Philhealth
• SSS
• NBI Clearance
• Passport Application
• HMOs

Enabling this service allows you to schedule your payments for utilities, credit card bills, insurance premiums, and more. Your account gets automatically charged every month, and you won’t have to miss due dates.

2. Fast and Efficient Service

Transactions can be completed over the internet in only 5 to 10 minutes. This saves you a lot of time compared to over-the-counter transactions.

Especially during peak hours, customers in a bank branch have to wait in line for at least an hour. You won’t have to deal with that as long as you have an online account with your bank and internet connection.

Related: Best Priority Banking Services in the Philippines

3. Ability to Manage Accounts

Keeping track of your bank accounts is just a few clicks or smartphone taps away.

Online banking channels allow customers to view their transaction history anytime from several months up to the current day.

This feature allows early detection of any suspicious or unauthorized activity, so it can be reported immediately to the bank.

4. Paperless Statements

Online banking eliminates the need for messy paper statements. You can view your statements electronically instead.

It’s eco-friendly, too. While still having access to records of all your transactions, getting electronic statements contributes to paper conservation and zero-waste efforts.

Related: List of Bank Codes (BRSTN) & Swift Codes (BIC) of Philippine Banks

Online & Digital Banking Disadvantages

1. Cybersecurity Threats

This is the biggest concern among Filipinos who are wary of online banking.

Although banks invest in technologies to boost website security, their online banking channels are still vulnerable to hacking, identity theft, and other fraudulent activities that result in unauthorized transactions.

It doesn’t help that banks usually take a long time to investigate and resolve customer complaints on security breaches.

There’s also a need to better educate consumers about protecting their bank accounts against internet security risks.

2. Internet Issues

For a seamless and hassle-free online banking transaction, a stable internet connection is a must.

With the notoriously poor internet speeds in the Philippines, online banking facilities are sometimes inaccessible, especially when customers need them the most. 

Adding to this problem are the regular system maintenance activities—sometimes taking longer than expected—that lead to downtimes and frustrated customers. 

3. Learning Curve

It’s challenging for first-time and non-tech savvy users (like senior citizens) to learn how to use online banking channels, especially mobile banking apps.

It takes some time getting used to. This is why some customers prefer to transact face to face with tellers in bank branches even if the queues get very long.

Related: Top Cashless E-Payment Systems for Merchants & Consumers in the Philippines

What is a Digital Bank?

A Digital Bank refers to banks that offer financial services and products that are entirely processed on an electronic channel and/or digital platform with no physical branch or sub-branch.

It’s worth noting that according to the BSP, certain banks in the country use the term “digital bank” even if they do not fall under the definition provided above.

What is a Neobank?

A Neobank falls under the category of a digital bank. Although it brings convenience, these online-only institutions have limited offers compared to traditional banks. Usually, they only offer checking and savings accounts, as well as loans.

This model allows their tech-savvy customers to enjoy more affordable fees and high-interest rates. By moving everything online, they can cut costs associated with having physical branches. Some of the most popular neobanks in the Philippines today include Tonik, Maya, and Seabank.

Trust Rating Data: What’s the Most Trusted Online Bank in the Philippines?

In hopes of understanding the banking preferences of people in the Philippines, Grit PH conducted an online survey entitled “Most Trusted Digital Bank in the Philippines.”

When asked “which of the following digital banks in the Philippines would you trust most with your money?,” More than half of respondents answered GCash’s GSave (52%), followed by Maya Bank (17%), and Union Digital Bank (9.1%).

Here are the full results:

Methodology:

The survey asked people which digital bank they trusted the most. Around 623 people have participated in the survey as of press time.

Among the respondents were:

Gender:

• Male: 38.7%
• Female: 57.9%
• LGBTQIA+: 3%
• Gender Variant/Non-conforming: 0.3%

Age:

• 18 – 25: 20.9%
• 26 – 30: 16.2%
• 31 – 40: 24.4%
• 41 – 50: 29.4%
• 61+: 9.1%

Top Digital Banks in the Philippines

Here are the best Neobanks in the Philippines.

1. Maya Bank

Total Deposits (as of June 2023): P21,081,579,623.12

Formerly known as PayMaya, Maya Bank is a feature-packed money app geared towards Filipinos. It combines a secure wallet and a progressive digital banking experience that allows you to save, grow, and invest your money.

Key Features:

• 6% introductory interest rate for high-yield savings account
• No minimum balance
• Free transfers for business deposits via PesoNet
• 1.5% interest for business deposits
• Maximum monthly wallet limit from P50,000 to P100,000
• Personalized wallet card
• Instant credit
• Buy and sell crypto

How to open a Maya account:

1. Download the Maya app on AppStore or PlayStore. If you already have the PayMaya app, simply update it.
2. Click start an account and fill out the necessary information.
3. Upgrade your account by submitting 1 valid Primary ID or 2 valid secondary IDs.
4. Take a 4-5 second video selfie.
5. Wait for the upgrade application to be approved.

2. UnionDigital

Total Deposits (as of June 2023): P11,845,524,665.26

A subsidiary of UnionBank, UnionDigital is a fully digital bank for all Filipinos. The goal of UnionDigital is to bridge the gap between regulation and innovation, and make digital banking and virtual assets safer and more accessible for everyone. 

According to its co-founder and president Arvie de Vera, UnionDigital aims to focus on serving the needs of underserved communities within Unionbank by offering “offering digital deposit and lending products to our ecosystem, and we will continue to support the needs of these customers with additional products over time.” 

Key features:

• Digital deposit
• Lending products
• Corporate payments
• Money Transfer

*other features to be announced 

How to open a Union Digital Bank account: 

1. Download the UnionDigital Bank app and install it on your device.
2. Launch the app and navigate to the login page. Choose your preferred language.
3. If you don’t have an account, tap on ‘Don’t have an account? Register here’.
4. Enter your mobile number and follow the prompts to verify it.
5. Create a password for your UnionDigital Bank account and tap ‘Next’.
6. Once your mobile number is verified and your password is set, you’ll be directed to the dashboard. Here, you can familiarize yourself with the app’s features.
7. To complete the account opening process, provide one valid ID.

3. Tonik Bank

Total Deposits (as of June 2023): P8,368,300,000.00

The Singapore-based neobank targets the country’s significant unbanked population (70%). Tonik is a 100% digital platform that promises fast, easy, and secure transactions that cover retail financial products, deposits, loans, current accounts, and payments. 

Being one of the digital banks that have been issued a license by the BSP, they officially launched in Q1 of 2021.

Tonik’s Key Features:

• Insured by PDIC.
• Promises annual interest rates of up to 4%, while time deposits can earn up to 6% per annum.
• Customizable app according to user preference, with an option to switch off the account for “financial discipline.”
• Quick loan products that offer loans up to P250,000

Boasts having the “Rolls Royce of Security.”

How to open a Tonik Bank account?

• Download and install the Tonik App.
• Begin registration by following the app’s onboarding process.
• To enjoy full access to all products and features within the Tonik App, upload a copy of your valid government-issued ID.

Related: Best Virtual Pay Cards in the Philippines

4. Overseas Filipino Bank

Total Deposits (as of June 2023): P3,056,725,992.69

A fully-owned subsidiary of Land Bank, OFBank is a digital-only bank that allows its clients to transact anywhere across the globe. As you might’ve surmised, it’s targeted for OFWs and their families back home. 

OFBank’s Key Features:

• Transfer funds via the app. Simply select “Transfer to Anyone” and enter the account number. 
• You can make a deposit to your OFBank account from any Philippine Bank, GCash, Paymaya, or Instapay partner. 
• You can remit to an OFBank account through partner remittance centers across the globe. 
• Being a state-run service, you can pay a long list of partner billers using the app. 
• For more information, click here.

How to Open an Overseas Filipino Bank Account:

1. Simply download the OFBank Mobile Banking App in Google Play or the App Store and follow the steps. 
2. Once you’ve entered all the required information, you’ll receive a confirmation email.  
3. For more info, click here. 

5. UNOBank

Total Deposits (as of June 2023): P1,240,709,219.51

With its platform powered by artificial intelligence, UNOBank is ready to challenge digital banking in the Philippines.

With this bank, you can manage your money whenever, wherever. Their main philosophy is to give customers simple, better, and accessible banking that fits their lifestyle.

Key features:

• High interest rate of savings (currently at 4.25%)
• Pre-approved dynamic credit line
• No hidden fees
• Immediate virtual debit card

How to open an UNOBank account:

1. Download the App: Get the UNO Digital Bank app from Google Play Store or Apple App Store.
2. Registration: Launch the app, start registration from the welcome screen. Provide your mobile number, receive and verify an OTP. Accept the Terms & Conditions and the Data Privacy Statement.
3. Identity Verification: Prepare a government ID for verification. The app will auto-scan your ID and face. It will pre-fill details from your ID. Add additional details like employment and financial information. Verify your email through an OTP.
4. Set Security Details: Create a password and a 4-digit passcode (avoid simple patterns). Optionally, set up biometric login.
5. Choose Account Type:
   • UNOready: A daily-credited savings account with 4.25% p.a. interest, free life insurance, and a virtual UNO Debit Mastercard.
   • UNOboost: A time deposit account offering up to 6.5% p.a. interest with terms from 3 to 12 months.
   • UNOearn: A time deposit account with 6.5% p.a. interest for 12 or 24 months and monthly payouts.
     • Note: For time deposits, you’ll need to open a new account upon maturity. Early withdrawals have charges.
6. Funding Your Account: Transfer funds via PESONet from other banks or e-wallets. Or, use the app’s ‘Add Money’ feature with BPI or Union Bank options.
7. Physical Debit Card: UNO offers a numberless physical Debit Mastercard, with details stored in the chip. It’s set to be available soon.

6. GoTyme

Total Deposits (as of June 2023): P504,236,751.04

This is a joint venture between the Gokongwei Group and Tyme, a Singapore-headquartered digital banking group.

Set to launch soon, GoTyme will transform digital banking in the Philippines by providing safe and secure transactions certified by the BSP.

Key features:

• 3% to 5% interest rate for savings account
• Rewards points
• Send and receive money
• Investment and trading opportunities

How to Open a GoTyme Account:

1. Choose your method: Visit a kiosk or download the GoTyme app on Google Play Store or Apple App Store.
2. Complete the quick registration process in under 5 minutes.
3. Collect your FREE ATM debit card from their kiosk (Robinsons Malls and grocery outlets).

7. CIMB Bank

CIMB Bank is a Malaysian lender with more than 1,000 branches in Southeast Asia. It started its operations in the Philippines in January 2019 and positions itself as an all-digital mobile-first bank.

Like the ING app, the CIMB Bank PH app allows customers to perform banking transactions on their smartphones.

Cash deposits can be done online, while withdrawals are possible through 20,000+ ATMs and 8,000+ partner outlets such as 7-Eleven stores nationwide. 

Note: CIMB Bank is technically categorized as a commercial bank, and was not originally included in the 6 BSP-licensed digital banks in the Philippines.

CIMB Bank PH app’s Key Features:

• Interest rate: 2.5% to 8% (Two to 10 times higher than typical rates of traditional savings accounts)
• No minimum deposit amount and no required maintaining balance
• No lock-in period and no service fees
• Complete account opening via the CIMB Bank PH app
• Selfie Check for identity verification through facial recognition 
• Fund transfer (via InstaPay, PESONet, DragonPay, 711)
• Bills payment
• Over-the-counter or online deposit
• Personal loan application
• Prepaid loading

How to Open a CIMB Bank Account:

1. Download the CIMB Bank app on App Store or Google Play Store.
2. Open the app.
3. Choose a digital savings account (Fast Account/Upsave Account).
4. Fill out the Sign Up form.
5. Enter the OTP sent via SMS.
6. Create a password for the online account. 
7. Provide the required additional details.
8. Upload a photo of any valid ID.
9. Create a digital signature.
10. Go through the Virtual Verification process via a video call with an agent.
11. Receive the account details on the app.
12. Check email and click on the verification link to confirm email address.

You can also check out Peso Hack’s comprehensive review of CIMB’s features.

8. EON by UnionBank

EON by Union Bank is one of the pioneering all-digital banks in the country.

You can apply, access and manage your account through the official Union Bank EON website or by downloading and installing the official Union Bank Eon app.

EON Visa cards are also available at select UnionBank branches nationwide if you want to get a physical debit card.

There are 5 types of EON Accounts to choose from:

• EON Starter (Max load limit = Php5,000)
• EON Lite (Max load limit = Php100,000)
• EON Plus (Max load limit = Php500,000)
• EON Pro (Max load limit = Php1,000,000)
• EON Cyber (No add funds limit)

All EON accounts lets you do the following:

• Real time fund transfer from your PayPal account
• Withdraw from any ATM
• Pay your bills online or via app

And with the exception of EON Starter, you can also send and receive money, and withdraw cash from ATMs locally or abroad.

Other features and benefits include:

• Move money to another EON account, another Unionbank account, or an account in another bank.
• Pay bills for utilities, telco, insurance, and a lot more.
• Buy top-ups for airtime load, transportation, or credits for your favorite games.
• Shop online from online stores in the Philippines or abroad.
• Pay in apps like Spotify, Grab, Netflix, Food Panda and others.
• Pay for Purchases at retails stores using your EON Visa Card.
• Withdraw cash using your EON Visa Card from BancNet and Visa ATMs worldwide.

How to open an EON account

1. Download the EON app from the App Store (Google and Apple).
2. Select “Sign Up” on the main screen.
3. Accept the EON Relationship Agreement.
4. Take or upload a selfie.
5. Accept the Terms of Use
6. Select a valid ID to upload then take a photo of its front and back then upload it.
7. Set up a username and password.
8. Complete all information required on the personal data sheet.
9. Set up a security code and choose if you want to receive it via text or email (or both).
10. You’re all set! You should now be able to access the main screen of the app.

9. SeaBank

Total Deposits (as of June 2023): P11.53 billion

SeaBank PH is a mobile banking app that is designed to meet all your daily financial needs. It is the digital finance services arm of Sea Limited, which also owns Shopee and Garena.

With SeaBank, you can earn attractive interest rates up to 6% (effective June 1, 2022. You can also transfer your ShopeePay funds to SeaBank anytime without charge.

Note: SeaBank is classified as a rural bank, and was not originally included in the 6 BSP-licensed digital banks in the Philippines.

Key features:

• Up to 6% interest per annum (daily payout)
• No minimum balance
• No deposit cap
• No lock-in period
• No account fees
• Free fund transfer (from ShopeePay to SeaBank)

How to open an account:

• Download the SeaBank app from the App Store or Play Store.
• Register using your mobile number. An OTP will be sent to your phone.
• Undergo facial verification.
• Upload your ID and complete personal details.

How to Open a Metrobank Account:

1. Fill out and print the customer information form that can be downloaded from the Metrobank website.
2. Visit the nearest Metrobank branch.
3. Submit the accomplished form.
4. Pay the initial deposit.
5. Present a valid ID. 
6. Claim the ATM card within a week or the passbook right away.

10. Diskartech

Powered by Rizal Commercial Banking Association (RCBC), this app enables you to open a savings account, deposit and withdraw money through partner channels, and purchase load for your phones, among other basic features. 

Diskartech’s Key Features:

• Taglish, making it easier to understand
• No required maintaining balance
• You can deposit via partners that include 7-Eleven, Bayan Center, RD Pawnshop, Tambunting, among others. Minimum deposit is P200, while the maximum is P25,000 per transaction.  
• Lets you earn up to 3.25% annual interest rate (higher than most banks)
• Insured by PDIC
• You can use Diskartech to pay your bills. There are currently 42 billers on their list, which include Bayantel, BPI, Dragonpay, Manila Water Company, Maynilad, Pag-ibig Fund (HDMF), PLDT, and Smart, among others. 
• Allows you to purchase insurance plans within the app. Plans start as low as P45 for a 12-month coverage. 
• You can earn money by referring people to signup with Diskartech. They currently offer P30 for every successfully verified account that used your referral code. 

How to Open a Diskartech Account:

1. Once you’ve downloaded the app, you’ll be asked to create a username and password. 
2. When you enter your mobile number, you’ll receive a One-Time Pin (OTP). 
3. You’ll then be asked to verify your account. To do this, enter your personal information. 
4. You’ll be asked to take a selfie and a photo of your valid ID.
5. After a few minutes, your account will be verified. 

11. Komo by EastWest

Komo is a neo banking service powered by EastWest Bank. It provides you with a VISA debit card that you can use for withdrawals, bill payments, and free fund transfers through the Komo mobile app. 

Note: Komo is classified as a rural bank, and was not originally included in the 6 BSP-licensed digital banks in the Philippines.

Komo’s Key Features:

• Offers an annual interest rate of 3% 
• Insured by PDIC
• You can make deposits to your Komo account by transferring funds from your other bank accounts. When doing this, choose EastWest Rural Bank as the recipient. 
• You can make transfers to any member of the InstaPay network – a long list that includes all of the most established and popular banks. 
• You can transfer up to P50,000 per transaction, per beneficiary, per day. Meanwhile, there is a P200,000 limit per beneficiary, per day. 
• Komo also has a long list of billers you can pay through the app – covering everything from utilities, loans, real estate, credit cards, insurance, schools, transpo (Cebu Pac and Easytrip), among others. 

How to Open a Komo Account:

1. When you tap on “Create an Account,” you’ll need to enter your email and mobile number. Once you agree to the terms and conditions, you’ll receive an OTP. 
2. Enter the additional information. 
3. To verify your account, you’ll need to take a selfie and a photo of your government ID. 
4. Once the information is verified (usually takes a few minutes), you’ll need to confirm the name that will appear on the VISA card, as well as the delivery address.  

12. Own Bank

Own Bank is a hassle-free banking solution for every Filipino. Get up to 8% interest on your savings, open an account instantly with no minimum balance or initial deposit requirements, and enjoy free transfers with this digital bank. 

With over 60 years of history, Own Bank was formerly known as the Rural Bank of Cavite City. Its partners include industry leaders like MasterCard, Union Bank, Dragon Bay, Security Bank, and Alibaba, among many others.

Key features:

• Instant account opening
• No minimum balance, free account maintenance free
• No initial deposit
• Free transfer fee
• Insured by PDIC (up to PHP 500,000)

How to open an account:

1. Prepare one valid ID.
2. Enter your mobile number and OTP to complete the registration process. 

13. Netbank PH

Total Deposits (as of June 2023): P848.4 billion

Netbank (or Netizen Bank) is a BSP-regulated bank that operates under the rural banking license of the Community Rural Bank of Romblon.

Providing “Banking-as-a-Service” solutions in the country by providing low-cost and high-quality banking services to Fintech and other financial services companies on a white-labeled basis.

Key Features:

• No minimum initial deposit
• No maintaining balance
• Maximum deposit amount of Php500,000
• Earn 7% interest rate per year with your regular savings account(limited time promo)
• Earn 6% per year for your time deposit account
• OTC cash-in via ECpay, 7-11, M Lhuiller, and Panalo Express
• You can use ShopeePay, Seabank or CIMB and GCash for FREE cash transfers
• Php1 minimum to earn interest

How to open an account:

• Download the mobile app (Google Play Store and/or Apple App Store)
• Accept TOS and Privacy policy
• Provide needed information
• Create your account by uploading a government-issued I.D and a copy of your signature.
• Activate your account after receiving the SMS confirmation when your account has been approved.
• After your account activation, you may now activate the Touch ID to allow authentication and fingerprint so you can log in to your account.

Top Mobile & Online Banking Services in the Philippines

Here are 9 of the best online and mobile banking services in the country based on one or a combination of these criteria:

• Innovative and useful features
• Average ratings and number of installs and active users on Apple App Store and Google Play Store
• Awards received in the banking industry

1. Security Bank Online

Security Bank was the first private and Filipino-controlled bank during the post-World War II era. Now, it’s one of the largest and most innovative universal banks in the Philippines.

For its banking innovations, Security Bank bagged the Best Digital Bank award from Capital Finance International in 2017.

Two of its best services are the Human Switch Kit and Online Account Application that make account opening faster and more convenient.

Security Bank is also one of the few traditional banks in the Philippines that offer an online-only savings account.

Its eSecure Online Savings Account has an annual interest rate of 0.50% to 1.20% and low maintaining balance of Php 500.

Security Bank Online’s Key Features:

• Interest rate: 0.10% – 1.20%
• Minimum initial deposit: Php 100 – Php 10,000 / $500 for dollar and third-currency accounts
• Minimum maintaining balance: Php 500 – Php 25,000 / $500 for dollar and third-currency accounts
• Quick login through fingerprint authentication
• eGiveCash for sending money through SMS
• Fund transfer
• Bills payment
• Prepaid loading
• Lock or unlock ATM and PIN
• UITF subscription and redemption
• Forex transactions
• Locate ATMs and branches

How to Open a Regular Security Bank Account:

Via Online Account Opening Service

1. Fill out an online account opening form on the Security Bank website.
2. Check the reference number sent via SMS.
3. Go to the nearest Security Bank branch.
4. Pay the initial deposit.

Via Human Switch Kit 

1. Complete the Switch Kit form on the Security Bank website.
2. Wait for a message or call for an appointment schedule with a bank representative.
3. Prepare a photocopy of any valid ID.
4. Meet with the Security Bank representative who will assist in account opening. 
5. Turn over the photocopy of ID for submission to the bank.
6. Wait for the representative to deliver the ATM card and/or passbook. 

How to Open a Security Bank eSecure Savings Account:

1. Log in to Security Bank Online account.
2. Select eSecure Savings.
3. Click open eSS account.
4. Complete and submit the online form.

2. UnionBank Online

UnionBank, owned mostly by conglomerate giant Aboitiz, has received numerous awards for pioneering and innovating online banking in the Philippines.

In recent years, UnionBank won the best digital bank distinction multiple times from different award-giving bodies.

Its innovative banking solutions include EON, a fully digital banking service (the first of its kind in Southeast Asia) that introduced selfie banking through facial recognition technology for account opening, accessing one’s online account, and bank loan application. 

Also worth noting is UnionBank’s Rafa chatbot, the first of its kind in the Philippines, that responds to questions and fulfills requests from clients. 

In late 2017, UnionBank opened the Philippines’ first fully digital bank branch called The Ark that enables customers to perform bank transactions using touchscreen TVs or tablets. The digital branch eliminates long lines and face-to-face interactions with tellers.

According to UnionBank, 80% of all its customers’ transactions are done through its online banking channels.

UnionBank Online’s Key Features:

• Interest rate: 0.10%
• Minimum initial deposit: Php 10,000 for Regular Savings Account and $500/$10,000 for Dollar Accounts (except for UnionBank Personal Savings Account, which has no required initial deposit)
• Minimum maintaining balance: Php 10,000 for Regular Savings Account and $500/$10,000 for Dollar Accounts (except for UnionBank Personal Savings Account, which has no required maintaining balance)
• OTP for bills payment and fund transfer transactions
• Fingerprint login
• Check account balance
• Fund transfer to all major local banks
• Bills payment
• Prepaid loading

How to Open a UnionBank Account:

1. Go to the nearest or preferred UnionBank branch.
2. Present at least two valid IDs.
3. Complete all application forms.
4. Pay the initial deposit, if any.
5. Claim the ATM card or passbook after five banking days.

3. BPI Online & BPI Mobile

Bank of the Philippine Islands (BPI) is the first bank in the Philippines and Southeast Asia. It’s also currently the fourth largest bank in the country in terms of total assets. 

Despite being prone to email phishing in the past and the system glitch in 2017 that affected millions of customers, BPI’s online and mobile banking channels are still among the most popular in the Philippines.

BPI Mobile ranks third among financial apps (and the top one among mobile banking apps) with the most active users and number of installs on Android devices, based on SimilarWeb data as of July 2019.

BPI recently redesigned its online banking site and mobile app, beefing them up with new and unique features such as QR code and e-wallet loading. 

BPI Online/Mobile’s Key Features:

• Interest rate: 0.125% – 1.25% (0.25% for most accounts)
• Minimum initial deposit: Php 100 – Php 250,000 (except for BPI Padala Moneyger, which has no required initial deposit)
• Minimum maintaining balance: Php 1,000 – Php 250,000 (except for BPI Padala Moneyger and Kaya Savings, which have no required maintaining balance)
• OTP for logging into an account with a new device and completing transactions
• Fingerprint and face recognition for logging in to BPI Mobile app
• View account details and electronic statements
• Manage card control settings
• Bills payment
• Fund transfer to own BPI account, other BPI accounts, and accounts with other banks
• Create a QR Code for receiving money (instead of giving account number to the sender)
• Transfer via QR Code for sending money (instead of entering the recipient’s account number)
• Prepaid cellphone loading
• Reloading e-wallets such as beep card, GCash, PayMaya, Smart Padala, Autosweep RFID, and Easytrip

How to Open a BPI Account:

1. Visit the nearest BPI or BPI Family Savings Bank branch.
2. Present a valid ID, proof of billing, and 1×1 ID photo.
3. Fill out application forms. 
4. Pay the initial deposit, if any. The new account will be activated within 48 hours.
5. Claim the ATM/debit card after seven banking days.

4. BDO Digital Banking

Banco de Oro (BDO) is the Philippines’ largest bank and the first one to hit the Php 3 trillion mark in total assets.

This full-service universal bank is part of the SM Group, one of the biggest and most successful conglomerates in the Philippines. 

BDO’s mobile app ranks second among mobile banking apps with the highest number of installs and active Android users in the Philippines. 

BDO Online Banking’s Key Features:

• Interest rate: 0% to 1.25% (0.25% for most accounts)
• Minimum initial deposit: Php 100 – Php 50,000
• Minimum maintaining balance: Php 100 – Php 50,000
• OTP for accessing account and completing transactions
• Quick Links for better site navigation
• Check account balance and transaction history
• Fund transfer to own account, another person’s account, and non-BDO accounts
• Bills payment with an option to pay bills all at once
• Prepaid cellphone loading
• Reloading BDO Cash Cards
• Lock or unlock ATM card

How to Open a BDO Account:

1. Visit the nearest BDO branch.
2. Present two valid IDs.
3. Fill out application forms. 
4. Have photo taken via webcam.
5. Pay the initial deposit.
6. Claim the ATM card and/or passbook after seven banking days.

5. LANDBANK Mobile Banking App

Land Bank of the Philippines or LANDBANK is the Philippine government’s financial institution and the largest formal lender in the provinces.

It’s also one of the top five commercial banks in the country in terms of assets, deposits, and loans.

The state-run bank has an online banking channel and a mobile banking app, which has a high average rating of 4.2 on Google Play Store and a passing rating of 3.3 on App Store.

The LANDBANK app also ranks third among Philippine mobile banking apps with the highest number of active users and installs on Android devices.

Land Bank Mobile Banking’s Key Features:

• Interest rate: 0.10%
• Minimum initial deposit: Php 500 – Php 20,000
• Minimum maintaining balance: Php 500 – Php 20,000
• View account balance and transaction history
• Fund transfer to own account, another person’s LANDBANK account, and other bank accounts
• Bills payment
• Lock or unlock ATM Card
• OTP for authorizing fund transfer to LANDBANK accounts and other bank accounts
• Biometric login through fingerprint authentication or facial recognition
• View foreign exchange rates and unit investment trust fund (UITF) rates
• ATM/Branch locator

How to Open a LANDBANK Account:

1. Visit the nearest LANDBANK branch.
2. Submit at least one valid ID, two 1×1 ID pictures, and proof of billing
3. Fill out application forms.
4. Pay the initial deposit.
5. Claim the ATM card. Passbook can be claimed on the release date given by the account officer.

6. Metrobank Mobile Banking

Metrobank, the second largest bank in the Philippines, provides full-range banking services.

The Ty family—with business interests in financial services, power, real estate, and manufacturing—owns the majority of Metrobank.

Metrobank has an online banking facility, Metrobankdirect, as well as a mobile banking app that currently has high average ratings on Google Play Store (4.0) and App Store (3.8).

Metrobank Mobile Banking’s Key Features:

• Interest rate: 0.25%
• Minimum initial deposit: Php 100 – Php 50,000
• Minimum maintaining balance: Php 100 – Php 50,000
• OTP for every new device used and certain transactions
• Check account balance and details
• Fund transfer
• Send and receive money using mobile numbers (no need to enter account numbers)
• Bills payment
• Prepaid loading
• View forex rates and financial and stock market news
• Car and home loan application form and online calculator
• Branch locator

7. GCash Save Money (GSave)

GSave is a digital savings account that is accessible via the popular GCash app. Globe Philippines partnered with CIMB Bank for this project.

Since GCash already has a significant user base, they’re looking to capitalize on it and help fill in the gap between banked and unbanked Pinoys. 

Key Features:

• Interest Rate: 3% introductory rate until Dec 2019
• NO Minimum Initial Deposit
• NO Minimum maintaining balance
• Easy viewing and access to account balance and transaction history via the GCash app
• Easy transfer of money between GCash and GSave
• Easy sign-up via the GCash app (requires full verification as GCash user)
• Maximum deposit amount of Php100,000

According to CIMB Bank’s website (as of August 2019), they will be rolling out the following features in the future:

• Ability to access to view and maintain your GSave account through the CIMB app
• Ability to deposit and withdraw through any of the 8,000+ CIMB Partner locations nationwide.
• Ability to make online transfers between CIMB accounts.

How to Open a GSave Account:

1. Install the GCash app on your smartphone
2. Have your credentials fully verified (submit all the necessary requirements)
3. Once done, tap the “Save Money” icon within the GCash app
4. Register to open a GSave account
5. Start depositing funds from your GCash balance

Related: GCash Mastercard (and other reloadable prepaid cards in the Philipines)

8. MayBank ISave (via MayBank2U app)

ISave is MayBank’s online-only savings account that customers can set up and use via the MayBank2U PH app. 

Key Features:

• No initial deposit
• No maintaining balance
• Earns interest of 0.25% p.a. at an average daily balance of at least PHP 20,000
• Free withdrawals in any ATM in the Philippines
• Free withdrawals in any Maybank ATM in Malaysia, Singapore, and Cambodia
• Maximum deposit amount of Php100,000

How to Open a MayBank ISave Account

1. Install the MayBank2U PH app on your smartphone
2. Open the Maybank2U PH App
3. Click “Get Started” and click “Open iSave icon”.
4. Fill up the required basic information, and select your preferred Maybank branch.
5. Review your application details and agree on Terms and Conditions.
6. Take a photo of any of the required valid IDs together with a specimen signature on a piece of paper, and take a selfie.
7. Click Submit documents. 

You can make deposits into your ISave account via the following methods:

• Over the counter through MayBank branches
• Interbank transfer
• GCash bank transfer
• Deposit outlets like 7-11, USSC, Tambunting Pawnshop, RD Pawnshop, and others.

9. RBank Digital 

Powered by Robinsons Bank, RBank Digital provides you with all the conveniences of online banking, enabling you to transact and transfer funds right from your phone. 

Key features:

• As with all the other platforms on this list, with RBank Digital, you can easily track your finances (account history and transactions) via the app. 
• Transfer funds from your Robinsons Bank account to other domestic bank accounts. 
• Conveniently pay any of their list of billers.
• Find the nearest Robinsons Bank or ATM through the app’s Branch & ATM locator feature.
• Security – transactions generate a One-Time Password, adding another layer of security. You can also instantly block your lost or stolen Robinsons Bank Visa Debit Card. 
• The QuickR Way to Pay lets you transfer funds of pay participating merchants via QR code.   

How to open an account:

• Visit https://personalonlinebanking.robinsonsbank.com.ph/ and register for an account.
• Choose how you want to activate your online banking (via your ATM or debit card number, or by visiting a Robinsons Bank branch).
• If you have an ATM or debit card, you will simply input the card number and your personal details. 

For an even easier reference on how to enroll for an account, click here.

Digital and Online Banking in the Philippines FAQs

Is online banking in the Philippines safe?

Yes, most major banks in the Philippines use encrypted connections, two-factor authentication, and other security measures.

Also, reputable digital banks in the Philippines are regulated by the Bangko Sentral ng Pilipinas (BSP) and employ advanced security measures to protect customer data.

However, users should still be cautious about phishing scams and should always ensure they’re on the official website.

Can I pay my bills through online banking?

Yes, most online banking platforms in the Philippines offer a bill payment service where you can pay utility bills, credit card bills, tuition fees, and more.

What are the transaction fees for online banking?

Transaction fees vary by bank and the type of transaction. Some online transfers, especially within the same bank, may be free, while others might incur a fee (for instance, transfers via Instapay have a fee of P25 per transaction).

What do I do if I forget my online banking password?

Most online banking platforms offer a “Forgot Password” option. You may be required to answer security questions or receive a verification code on your linked mobile number.

Can I open a bank account online in the Philippines?

Many banks now offer digital account opening, where you can initiate the account opening process online. However, you might still need to visit a branch or undergo video verification depending on the bank’s requirements.

Do Philippine banks offer mobile banking apps?

Yes, most major banks in the Philippines offer mobile banking apps that you can download from the App Store or Google Play.

Are there transaction limits for online banking transfers?

Most banks set daily transaction limits for security purposes. Daily limits typically range from P50,000 – P100,000. You should check with your bank for specific details.

How do I report suspicious activity or a potential scam related to online banking?

Contact your bank immediately through their official hotline or customer service email. It’s essential to act quickly if you believe your account security has been compromised.

Can I deposit cash into my digital bank account?

While digital banks don’t have physical branches, they often partner with payment centers or other outlets to allow for cash deposits.

How do I withdraw money from my digital bank account?

Digital banks typically provide ATM cards that can be used at various ATMs nationwide, or they may allow for fund transfers to other local bank accounts.

Are there transaction fees with digital banks?

Many digital banks boast of minimal to no transaction fees, especially for online transfers. However, it’s essential to check the bank’s fee structure for specific transactions.

What happens if I lose my phone or it gets stolen?

If you lose your phone, immediately contact the digital bank’s customer service to secure your account. Many digital banks also have features to remotely log out or disable the app.